Contact
Support and feedback.
For HardlyScribe support, product feedback, or policy questions, email the team.
Helpful details
Include the YouTube URL or upload type, what you expected, what happened, and the browser or device you were using. Do not send private videos or confidential material.
Founder Pro receipts
If you paid through PayPal, email the receipt address and the transcript issue you want prioritized.
Advertising questions
For questions about ads, consent messages, or privacy, include your country and the page where the issue appeared.